Community Mental Health Supports and Resources

The following community agencies and resources offer their services free of charge, unless otherwise specified. Specialized resources located outside of the Niagara Region are also provided. Please note that there may be other local resources that are not listed here.

Information and Referrals

Contact Niagara
Contact Niagara is the first point of access for many children’s mental health and developmental services in the Niagara Region.
Call: 905-684-3407
www.contactniagara.org


211 Ontario
A provincial helpline and online database that provides information on and referrals to local public and private health and mental health services,
Call: 2-1-1
Toll-free: 1-877-330-3213
211ontario.ca

Mental Health and Addictions Access Line
Mental Health and Addictions Access Line can be the first point of access to adult (age 16 and older) mental health and addiction services in the Niagara Region.
Call: 1-866-550-5205
accesslineniagara.com

Save My Life
Save my Life is a website as a first point of contact for both youth or adult services, to support navigating supports and services for substance use and addiction.
https://www.savemylife.ca/

 

Mental Health Services

Canadian Mental Health Association (CMHA) Niagara
CMHA Niagara assists individuals, 16 years of age and older, with reaching their short- and long-term mental health goals.
Call: 905-641-5222
www.cmhaniagara.ca

Family Counselling Centre (FCC) Niagara
FCC Niagara offers no cost and low-cost counselling and services to individuals (children and adults), couples, and families, as well as groups and programs for specific issues and concerns. Fees are determined based on monthly income and family size.
Call: 905-937-7731
Toll-free: 1-888-937-7731 ext. 3345
www.fccniagara.on.ca

Family Mental Health Support Network of Niagara (FSN)
The FSN offers workshops that focus on helping caregivers cope with and understand mental illness and learn about local mental health services to support their family members.
Call: 905-894-6808
www.familysupportniagara.com

McMaster Children’s Hospital (MCH) – Child and Youth Mental Health Program (CYMHP)
Located in Hamilton, Ontario, the MCH CYMHP offers a wide range of intensive and time-sensitive services for children (ages 0 to 18 years) and their families who require mental health hospital care.
Call: 905-521-2100 ext. 74382
www.hamiltonhealthsciences.ca/mcmaster-childrens-hospital/areas-of-care/mental-health

Niagara Health (NH) - Emergency and Mental Health Services
For children (ages 5 to 18 years) who require mental health hospital care, NH offers consultations with a psychiatrist and short-term counselling support.
Call: 905-378-4647
www.niagarahealth.on.ca/site/childandadolescentoutpatient

Niagara Region Public Health – Mental Health
The Niagara Region offers services to support individuals age 14 years of age and older who have severe, chronic mental illnesses.
Call: 905-688-2854 ext. 7262
www.niagararegion.ca/living/health_wellness/mentalhealth/default.aspx

Pathstone Mental Health
Pathstone Mental Health is the Lead Agency and an accredited provider of mental health services for children (ages 0 to 18 years). A wide variety of high-quality and effective services are available, ranging from individual, group, and family therapy, educational workshops, and more intensive services such as residential treatment and crisis support.
Services at Pathstone Mental Health are accessed through phoning Contact Niagara (see above).
Call: St. Catharines site 905-688-6850, Merritville site 905-384-9551
www.pathstonementalhealth.ca

Port Cares
Port Cares is a community organization that provides support and resources to the Port Colborne community and surrounding area. Staff provide drop-in crisis support, mental health referrals, counselling for specific issues, and many other services. CMHA and Pathstone Mental Health also offer their services onsite.
Call: 905-834-3629
Toll-free: 1-888-370-8738
www.portcares.on.ca

Young Caregivers Association
The Young Caregivers Association serves youth and young adults who provide care for a family member with a chronic illness, disability, mental illness, addiction, language barrier, etc.
Call: 905-397-4201
https://youngcaregivers.ca/

Youth Wellness Hubs Ontario - Niagara Region
The Youth Wellness Hubs are drop-in centers and are intended as “one-stop-shops” for youth ages 12 to 25 to address mental health, substance use, healthcare, education/employment/training, housing, and other community and social services.
Call: 905-229-9946
https://www.youthhubs.ca/en/sites/niagara/

 

Addiction Services

Community Addiction Services of Niagara (CASON)
CASON provides comprehensive treatment for drug, alcohol, and gambling addiction for youth, adults, and their families.
Call: 905-684-1183
www.cason.ca

Niagara Health (NH) - Addiction Recovery Services
NH offers addiction treatment services in St. Catharines in Port Colborne.
The Mental Health and Addictions Access Line (see above) can provide a referral to the appropriate program at NH - Addiction Recovery Services.
Call: 905-378-4647
www.niagarahealth.on.ca/site/mental-health-addictions

 

Health and Wellness Services

Bridges Community Health Centre (Bridges CHC)
Bridges CHC serves the communities of Fort Erie, Port Colborne, and Wainfleet with a focus on the health and well-being of seniors, at-risk children and youth, newcomers to Canada, low-income families or individuals, and street-involved populations.
Call: Port Colborne site 289-479-5017, Fort Erie site 905-871-7621
www.bridgeschc.ca

Centre de Santé Communautaire Hamilton/Niagara (CSCHN)
CSCHN is a community health centre that serves Francophone populations. Patients have access to an interdisciplinary health team, counselling, and a variety of programs and services.
Services at CSCHN are accessed through phoning Contact Niagara (see above).
Call: 905-734-1141
Toll free: 1-866-885-5947
www.cschn.ca

Hospice Niagara
Hospice Niagara offers peer-based bereavement and grief support programs facilitated by trained volunteers.
Call: 905-984-8766
www.hospiceniagara.ca/grief-support-for-adults/

Niagara Falls Community Health Centre (NFCHC)
NFCHC serves the city of Niagara Falls with a focus on the health and well-being of seniors, at-risk children and youth, newcomers to Canada, low-income families or individuals, and street-involved populations. Patients have access to an interdisciplinary health team, counselling, peer support groups, and a variety of health and wellness programs for youth and adults.
Call: 905-356-4222
www.nfchc.ca

Positive Living Niagara
Positive Living Niagara provides a variety of services to individuals and families affected by HIV/AIDS, hepatitis C (HCV), and other sexually transmitted and blood-borne infections.
Call: 905-984-8684
Toll-free: 1-800-773-9843
positivelivingniagara.com

Quest Community Health Centre (Quest CHC)
Quest serves the city of St. Catharines with a focus on the health and well-being of seniors, at-risk children and youth, newcomers to Canada, low-income families or individuals, and street-involved populations. Patients have access to an interdisciplinary health team, peer support groups, and a variety of health and wellness programs for youth and adults. Quest also houses Rainbow Niagara, which provides services to LGBTQ+ individuals.
Call: Quest CHC 905-688-2558, Rainbow Niagara 905-688-2558 ext. 222
questchc.ca

Wellspring Niagara
Wellspring offers a wide variety of programs and services to meet the needs of adults and children living with cancer, at all stages, as well as for their caregivers and family members.
Call: 905-684-7619
Toll free: 1-888-207-1277
wellspring.ca/niagara

 

Indigenous Services

De dwa da dehs nye>s Aboriginal Health Centre
The De dwa da dehs nye>s Aboriginal Health Centre’s St. Catharines location provides a number of programs and services to individuals of Aboriginal, First Nations, Métis, or Inuit descent
Call: 1-877-402-4121
aboriginalhealthcentre.com

Fort Erie Native Friendship Centre
The Fort Erie Native Friendship Centre provides a wide variety services to the South Niagara Indigenous community, including education, youth services, family support, health, healing, and wellness, mental health counselling.
Call: 905-871-8931
www.fenfc.org

Niagara Chapter - Native Women Inc. (NCNW)
NCNW is an organization that offers a friendly connecting place to support Indigenous women and their families through access to culturally relevant services and programs.
Call: 905-871-8770
ncnw.net

Niagara Regional Native Centre (NRNC)
The NRNC provides a wide variety of culturally relevant services to the Niagara Indigenous community, including supportive housing, health, healing, and wellness, mental health counselling and crisis intervention, and employment.
Call: 905-688-6484
www.nrnc.ca

 

Immigrant Services

Fort Erie Multicultural Centre
Fort Erie Multicultural Centre provides a continuum of services to support newcomers.
Call: 905-871-3641
www.firststepsincanada.com

Niagara Folk Arts Multicultural Centre
Niagara Folk Arts is an organization that supports the ethno-cultural and newcomer community in the Niagara Region through a broad range of programs and services.
Call: 905-685-6589
www.folk-arts.ca

Welland Heritage Council and Multicultural Centre
Welland Heritage Council and Multicultural Centre is an organization that helps immigrants overcome barriers to integration and develop skills to work and live in Canada.
Call: 905-732-5337
Toll Free: 1-888-764-9041
www.wellandheritagecouncil.com

 

Youth Programming

Big Brothers Big Sisters
Big Brothers Big Sisters is an organization that pairs at-risk youth with high quality mentors.
Call: Niagara Falls 905-357-5454, South Niagara 905-735-0570, St. Catharines-Thorold and District 905-646-3230
niagarafalls.bigbrothersbigsisters.ca
southniagara.bigbrothersbigsisters.ca
bbbsmentors.ca

Boys & Girls Club of Niagara
Boys & Girls Club of Niagara is a community organization that provides programs and services to children and youth so that they may experience new opportunities, overcome barriers, build positive relationships, and develop confidence and skills for life.
Call: Fort Erie Club 905-871-2592, Niagara Falls Club 905-357-2444, St. Catharines Club 905-937-1072
www.boysandgirlsclubniagara.org

YMCA Niagara
The Y is an organization that promotes healthy living and fosters social responsibility within the community by offering health and fitness facilities, community initiatives, childcare services, employment services, and immigrant services. Financial assistance for programs and membership fees is available.
Call: Fort Erie EJ Freeland Community YMCA 905-871-9622, Niagara Centre (Welland) 905-735-9622, Niagara Falls Branch 905-358-9622, Niagara West YMCA (Grimsby) 905-309-9622, Port Colborne YMCA 905 -835-9622, Walker Family Branch (St. Catharines) 905-934-9622
ymcaofniagara.org

Strive Niagara
Strive is an organization that assists young mothers and young fathers in completing their high school education and beyonNd by providing supports such as childcare, emotional support and guidance, parenting and life skills training, goal setting, budgeting, resume writing, pre-employment support, and crisis intervention.
Call: 905-735-2566
www.striveniagara.ca

The Hope Centre
The Hope Centre is an organization that assists individuals and families in Welland who are experiencing financial hardship to obtain basic needs such as food, housing, resources, and counselling.
Call: 905-788-0744
www.thehopecentre.net

YWCA Niagara Region
The YWCA is an organization that provides emergency shelter, meals, advocacy, and skills development to women and their families living in poverty in order to promote financial stability and independence.
Call: Niagara Falls Shelter 905-357-9191, St. Catharines Shelter 905-988-3528
www.ywcaniagararegion.ca

 

Homelessness

Niagara Mobile Outreach
The Mobile Outreach program connects Community Outreach Workers with homeless and vulnerable individuals on the streets of Niagara.
Call: Niagara Falls and area 905-351-6167, North Niagara 289-219-2981, South Niagara 289-257-6712
List of scheduled stops: nmop.ca/scheduled-stops-2

Niagara Resource Service for Youth (The RAFT)
The RAFT offers services to high risk and homeless youth, including a 24/7 drop-in centre and hostel, regional transportation, assistance securing housing and supports, and community development initiatives.
Call: 905-984-4365
Toll-free: 1-833-984-4365
307.cmsintelligence.com

Start Me Up Niagara
Start Me Up works with individuals facing significant life challenges such as addiction, mental illness, poverty, homelessness, and unemployment, providing opportunities to improve health, increase community integration, and support employment. Catharines.
Call: 905-984-5310
startmeupniagara.ca

 

Abuse Services

Family and Children’s Services (FACS) Niagara
FACS protects children in the Niagara Region from abuse and neglect. FACS also provides counselling and parenting resources to the Niagara Region through FCC Niagara (see above).
Call: 905-937-7731
Toll-free: 1-888-937-7731
www.facsniagara.on.ca

Gillian’s Place
Gillian’s Place offers support services for women and children in North Niagara who have experienced abuse, including a support hotline, individual and group counselling, workshops, and a safe shelter.
Call or text: 905-684-8331
www.gilliansplace.com

Kristen French Child Advocacy Centre Niagara (CACN)
The Kristen French CACN is an organization that provides streamlined and integrated services at a one-stop, child-focused facility for children and families affected by child abuse.
Call: 905-937-5435
www.kristenfrenchcacn.org

Niagara Region Sexual Assault Centre (CARSA Inc.)
CARSA responds to the needs of male and female survivors of sexual violence through a variety of counselling, support, and emergency services to survivors and their families. All clients are treated with respect and dignity.
Call: 905-682-7258
niagarasexualassaultcentre.com

Women’s Place
Women’s Place offers support services for women and children in South Niagara who have experienced abuse, including a support hotline, individual and group counselling, workshops, and a safe shelter.
Call: Niagara Falls, Fort Erie, and area 905-356-5800, Welland, Port Colborne, Wainfleet, Pelham, and area 905-788-0113
womensplacesn.org

 

Justice/Crime Services

John Howard Society of Niagara
John Howard helps children and adults who have been in contact with the law or who are at risk of coming into contact with the law through support services, education, and community programming.
Call: 905-682-2657
www.jhs-niagara.com

Victim Services Niagara
Victim Services is an organization of volunteer Crisis Responders who provide services to individuals affected by criminal acts and traumatic circumstances or disasters, regardless of severity.
Call: 905-682-2626
www.victimservicesniagara.on.ca

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