Get Help Now

If anyone is at risk of hurting themselves or others and there is imminent risk

  • Call 9-1-1 immediately.

Crisis Outreach and Support Team (COAST) Niagara

  • COAST Niagara is a 24/7 mobile crisis outreach and intervention service for individuals age 16 years and olderoffering phone counselling and, if necessary, on-site intervention at home or in the community by mental health professionals with specially trained officers from Niagara Regional Police Service.
    Call: 1-866-550-5205 ext. 1

If you or your child is at risk of hurting themselves or someone else but does not need an ambulance or police assistance to get to the hospital

  • Take your child to the nearest hospital emergency department. Four hospitals in the Niagara Region have emergency departments, open 24/7:


Crisis, Help or Support Lines

Kids Help Phone
Kids Help Phone provides confidential, 24/7 professional counselling, information, and resources over the phone, text, or live chat.
Call: 1-800-668-6868
Text: HOME to 686868
Live chat:

LGBT Youth Line
LGBT Youth Line is a confidential, safe, and judgment-free place to talk for lesbian, gay, bisexual, transgender, queer, or questioning youth.
Call: 1-800-268-9688
Text: 647-694-4275
Live chat:

Pathstone Crisis Support Line
Pathstone Mental Health provides 24/7 support, information, and professional counselling over the phone.
Call: 1-800-263-4944 

Distress Centre Niagara
A 24/7 confidential phone support service for all ages. Highly skilled volunteers listen to concerns, help solve problems, and provide information and referrals.
Call: Fort Erie and area 905-382-0689
Grimsby and West Lincoln 905-563-6674
Port Colborne, Wainfleet, and area 905-734-1212
St. Catharines, Niagara Falls, and area 905-688-3711

Victim Services Niagara Emergency Referral Line
A 24/7 phone service for individuals impacted by criminal, violent, or aggressive acts, or trauma, tragedy, or disaster. A Crisis Responder will offer support and information about services.
Call: 905-682-2626

CARSA Crisis and Information Line
A 24/7 confidential phone support service for individuals affected by sexual violence. A counsellor will offer non-judgmental support, understanding, information, and specific options.
Call: 905-682-4584


In Person Supports

Pathstone Mental Health Hear & Now Walk-In Clinics
Pathstone’s Hear & Now Walk-In Clinics provide no cost, drop-in, single-session individual counselling to parents or children ages 6 to 17 years. Locations across the Niagara Region. Prior to visiting, phone 1-800-263-4944 or check the website for more information. Phone and video counselling may be offered.

Canadian Mental Health Association (CMHA) Niagara Walk-In Clinics
CMHA’s Walk-In Clinics provide single-session counselling to individuals age 16 years and older.
Call: (905) 641-5222

Family Counselling Centre (FCC) Niagara Walk-In Clinic
FCC Niagara’s Walk-In Clinic provides no cost, drop-in, single-session counselling for individuals of all ages. No OHIP card required. To access a phone or virtual session, call 905-937-7731 ext. 3345 on weekdays between 8:30am and 4:30pm.

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